Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order safely and efficiently.
Processing Time
All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been processed and dispatched, you will receive a confirmation email with tracking details.
Shipping Within New Zealand
We ship nationwide across New Zealand.
Estimated delivery times:
• Standard Shipping: 2–5 business days
• Rural Delivery: 3–5 business days
Shipping costs are calculated at checkout based on your location.
International Shipping
We offer international shipping to selected countries.
- Estimated delivery times:
New Zealand 5 days
• United States & Canada: 7–14 business days
• Other regions: 10–20 business days
International shipping rates are calculated at checkout.
Please note that customs duties or import taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email so you can monitor the progress of your delivery.
Delivery Expectations
While we aim to deliver orders within the estimated timeframes, shipping times may vary due to factors outside our control,